Welcome to Flash Delivery. These Terms and Conditions ("Terms") govern your use of our services, including our website, mobile app, and delivery services. By using our services, you agree to these Terms. Please read them carefully before proceeding.
By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our services.
Flash Delivery provides fulfillment packing services, flash delivery, and related logistics solutions in the UAE. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.
To use certain features of our services, you may need to create an account. When registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for safeguarding your account credentials and for any activity that occurs under your account.
When using Flash Delivery services, you agree to:
We strive to ensure timely and secure delivery of all orders. However, delivery times may vary due to factors beyond our control, such as weather, traffic, or logistical constraints.
Order Acceptance:
We reserve the right to refuse or cancel any order for reasons such as suspected fraud, prohibited items, or violation of these Terms.
Delivery:
We will make reasonable efforts to deliver products within the estimated delivery times. However, Flash Delivery is not responsible for delays due to factors beyond our control, including incorrect delivery information provided by the customer.
By using our services, you agree to pay all applicable fees for delivery and fulfillment. The fees for our services are provided at the time of placing an order and may vary based on delivery location, order size, and other factors.
Payment Methods:
We accept various forms of payment, including credit/debit cards and online payment gateways. Payments must be made in full before orders are processed and delivered.
Order Cancellation:
You may cancel your order within a specified time frame, typically before the fulfillment process begins. Once the order has been fulfilled or shipped, it cannot be canceled.
Refunds:
Refunds for canceled or undelivered orders will be issued based on our refund policy. Flash Delivery reserves the right to assess each situation individually.
Flash Delivery is not responsible for any damage or loss to the goods during delivery unless caused by our gross negligence. In such cases, our liability is limited to the cost of the damaged goods or the amount paid for the service, whichever is lower.
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
You agree not to use our services to ship any of the following prohibited items:
All content, including text, graphics, logos, images, and software used on the Flash Delivery website or app, is the property of Flash Delivery or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content from our website or app without prior written permission.
We reserve the right to suspend or terminate your access to our services at any time, for any reason, including violation of these Terms, fraudulent activity, or suspected misuse.
We may update these Terms from time to time to reflect changes in our services or legal obligations. The latest version will always be posted on our website. Continued use of our services after the changes means you agree to the updated Terms.
These Terms and your use of our services are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in the UAE.
If you have any questions or concerns about these Terms, please contact us at:
Flash Delivery
Email: support@flashdelivery.com
Phone: +971 526003109
